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Excellent Customer Service!! |
October 2, 2020 |
Reviewer:
Michael R. from Madison, WI United States
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I ordered the Bell 206 model to accompany another wooden helicopter I already had. When it arrived, it had a handful of cosmetic blemishes and a broken piece. I emailed Premium Wood Designs with some pictures of the model, and I couldn't be more impressed with their response. They took immediate steps to fix the issue, apologized for the inconvenience, and sent a new model on the SAME DAY. Unbelievable. You don't see customer service like this anymore. They've earned my business now and long into the future. Well done, PWD.
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